Learning Untangled, LLC

Quality Assurance Capability Statement

Company Overview:

Learning Untangled, LLC is an innovative leader in instructional design, project management, and e-learning solutions, specializing in delivering comprehensive quality assurance services for government, healthcare, and educational institutions. With over 16 years of experience in education, our expertise ensures the development and execution of high-quality learning materials that meet strict regulatory and compliance standards, including ADA and WCAG, while supporting diverse stakeholders in both English and Spanish.

Core Capabilities:

Instructional Design QA: Expert in quality control for instructional design projects, ensuring accuracy, consistency, and compliance with educational and technical standards (ADDIE, Agile, ISO 9001).
Instructional Design Analysis Reports: Skilled in producing detailed instructional design analysis reports that assess training needs, learner outcomes, and instructional strategies. These reports provide comprehensive recommendations on the design, structure, and delivery of training programs, ensuring alignment with organizational goals and compliance with industry standards.
E-Learning QA Expertise: Comprehensive testing and validation of e-learning platforms (Storyline, Captivate, Moodle, Canvas), ensuring usability, accessibility, and learner engagement.
Compliance Assurance: Mastery of ADA and WCAG standards for accessible learning materials, ensuring legal compliance and inclusivity in both digital and physical learning environments.
Live Virtual Trainings and Workshops: Expertise in designing and delivering live virtual trainings and in-person workshops for various sectors, including military recruitment and public health, ensuring engaging, high-impact learning experiences.
Train-the-Trainer Programs: Developed and executed train-the-trainer programs for organizations such as Heart-to-Heart International, enhancing organizational training capacity and effectiveness on a global scale.
Creation of Learning Materials: Extensive experience in developing a wide range of learning materials, including textbooks, handouts, workbooks, and digital content for e-learning platforms. These resources are tailored to meet educational goals and enhance learner engagement.
Collaboration with SMEs: Extensive experience working with subject matter experts (SMEs) across industries to develop and refine training materials, ensuring accuracy, relevance, and alignment with learning objectives.

Past Performance:

U.S. Military (Air Force, Marine Corps, Coast Guard, Air National Guard): Provided QA for recruitment and instructional training programs, including in-person workshops and virtual trainings, enhancing recruitment effectiveness and training consistency. Led instructional design analysis for the Coast Guard's Great Lakes Workshop, including Level 1-4 assessments.
Heart-to-Heart International: Led QA for disaster response volunteer training, including the development of train-the-trainer programs and compliance with WHO guidelines, enhancing global disaster response capabilities.
Centers for Disease Control and Prevention (CDC): Ensured QA for public health training programs, including virtual and in-person workshops on Zika virus prevention, reaching health educators and the deaf community in Puerto Rico.
Higher Education (University of Southern California): Supported QA for the online MBA program at USC’s Marshall School of Business, contributing to the program’s top 5% U.S. News & World Report ranking.

Differentiators:

Comprehensive Training Solutions: Expertise in the full lifecycle of training development, including live virtual training, in-person workshops, instructional design analysis, and Kirkpatrick's Level 1-4 assessments.
Creation of Educational Resources: Proven ability to create a broad range of educational materials, from textbooks and handouts to e-learning content, ensuring all materials align with training objectives.
Multilingual Expertise: Proficient in delivering quality content and training in both English and Spanish, broadening accessibility and inclusivity.
Compliance-Focused: Deep understanding and application of ADA, WCAG, and other regulatory compliance standards, ensuring that all learning materials meet federal and industry-specific guidelines.
Extensive Industry Experience: Expertise across diverse sectors, including military, healthcare, higher education, and public health, with a proven track record of success in government and non-profit projects.
Proven Leadership: Experienced in leading QA teams and collaborating with stakeholders and SMEs to deliver high-quality instructional design and training solutions.

NAICS Codes:

611430 - Professional and Management Development Training
541611 - Administrative Management and General Management Consulting Services
541512 - Computer Systems Design Services

Contact Information:

Company Name: Learning Untangled, LLC
Contact Name: Joel Figueroa
Phone: 530-402-3048
Email: joel@learninguntangled.com
Website: learninguntangled.com